About Us: 

Climate Pledge Arena is the complete redevelopment of an historic landmark, originally built for the 1962 Seattle World's Fair.  Sitting at the base of the Space Needle on the Seattle Center campus, the arena is home to the NHL’s Seattle Kraken, WNBA's Seattle Storm, and the world's biggest performers of live music and events. Since opening in October 2021, we have hosted over 400 public events and welcomed over 4 million guests. The arena has been awarded Sports Business Journal’s Sports Facility of the Year and Pollstar’s best new concert venue and is consistently ranked within Pollstar’s top 10 for top grossing arenas worldwide.

Seattle Arena Company, a division of Oak View Group (OVG), privately developed and now operates Climate Pledge Arena. OVG based in Denver, Colorado is a global leader in facility development, management, hospitality, and sales. 

Climate Pledge Arena is named after The Climate Pledge, an initiative founded by Amazon and Global Optimism asking global corporations to become net zero carbon by 2040.  We have one of the most progressive sustainability programs of any arena our size, including being the first and only arena in the world to achieve the International Future Living Institute’s first Zero Carbon Certification.

 

Position Summary: 

The part-time Guest Services Arena Distribution (Uniform) Coordinator is an essential role on the Guest Services team. As the Arena Distribution (Uniform) Coordinator, you must exhibit the skills of a great communicator, problem solver, decision maker and be a lead example of professionalism for all team members. This position is responsible for coordinating all aspects of uniform operations including but not limited to, inventory of uniforms and equipment, storage of miscellaneous supplies, distributing all necessary uniforms for any given event, and collecting all necessary uniforms and equipment at the end of each event. The ideal candidate will possess a true passion for providing unparalleled service and care, and will exhibit a strong aptitude for problem solving, and effective communication. 

Essential Duties & Responsibilities: 

• Distribute proper uniforms and equipment to team members as needed
• Organize and maintain the arena distribution room
•  Ensure proper set up of assigned areas including but not limited to any uniforms, team member documentation, technical devices, etc. 
• Monitor and track uniform inventory for the department using excel and/or internal inventory management systems
• Ensure all Information Desks are properly stocked with adequate supplies
• Assist team members in navigating the arena, provide directions to briefing areas and communicate to Supervisors on the status of team member arrivals  
• Communicate complex and pertinent information in a clear and concise manner 
• Maintain a high degree of focus and professionalism when interacting with team members
• Manage your own breaks and time effectively
• Maintaining absolute neutrality on all team issues and protecting confidentiality of any sensitive information
• Complete a nightly report summarizing team members’ concerns, attendance notes, and if any supplies need restocked. Note any opportunities for improvement on the overall team member experience
• Perform daily duties with a positive demeanor
• Perform other duties and responsibilities as assigned 

Required Experience & Qualifications:  

• Demonstrate ability to follow instructions and work in a fast-paced environment 
• Must have strong verbal and written communication skills 
• A high degree of personal integrity and consistently put the interests of the organization first 
• Extremely organized and detail oriented, adaptable, resourceful, quick learner and able to handle multiple projects simultaneously 
• Must be a creative problem solver who can identify solutions and alert employee concerns efficiently and professionally to management when applicable
• Must be 18 years of age or older 

Preferred Experience & Qualifications: 

• Previous experience in a customer service-based industry 
• Possess prior experience in retail, wardrobe or distribution of equipment and inventory management
•  Previous experience within a sports, entertainment, or related field 

Working Conditions:  

• Must be able to work a flexible event schedule inclusive of weekends, nights and holidays required 
• Must be able to communicate with all team members in a friendly and professional manner
• Frequent bending, lifting 15-20 pounds, exposure to multiple external elements, extensive walking through the building 
• Standing for long periods of time 

Compensation

• In accordance with the Washington State Equal Pay and Opportunity Act, the expected rate for this position is $24.00/hr
• This role is part-time, non-exempt and eligible for overtime pay

Benefits & Perks:

• Company-wide recognition program
• Company-paid Orca transit card
• Complimentary parking
• Employee meal perks

 

Our Commitment to Diversity, Equity, and Inclusion in Hiring:

Climate Pledge Arena aspires to write a new playbook in sports and entertainment that includes everyone. In alignment with this vision, if you don’t meet every job requirement listed—or if you haven’t worked in the industry or are still learning about the industry—we still encourage you to apply. We understand you may bring other relevant experiences and expertise to help us become the highest performance organization we can be. One of our core values is ‘Make Us Better’ and we recognize diversity, equity and inclusion as a critical business strategy.

If you’d like to request an accommodation in the application or interview process, please let us know by emailing: [email protected].

Seattle Hockey Partners, LLC and Seattle Arena Company, LLC are proud to be an equal opportunity workplace. We do not discriminate on basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or any protected category prohibited by local, state or federal laws.

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Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.