Overview

Undersupervision of Box Office Director and Box Office Supervisor, responsible for ticketsales and customerservice for all
ticketed events at the Donald L. Tucker Civic Center.

This role pays an hourly rate of $14.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until July 11, 2025.

Responsibilities

• Know and understand the operations of the Paciolan ticketing system
• Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating,
  etc)
• Know and understand seating charts and configurations of the DLTCC
• Perform transactionsfor all events on the ticketing system with efficiency and accuracy
• Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of
  tickets and correct change
• Communicate and satisfy patrons with world class customerservice
• Operate phone and address call in patrons’ requestsforinformation
• Reconcile all moniesreceived from ticketsales
• Maintain confidentiality
• Additional duties may be assigned by Box Office Director or Box Office Supervisor

Qualifications

• Ability to multitask in a fast‐paced environment
• Familiarity with Windows based computers
• Possess excellent customerservice skills
• Experience working with the public and cash
• Ability to work independently and as a productive member of a team
• Capable of working a flexible schedule and extended hours, including but not limited to working early mornings,
  nights, weekends and holidaysin addition to traditional business hours
• Must be able to work in a loud noise environment
• Must be over 18 years or older
• Strong verbal communication skillsin the English language (Spanish is a plus)
• Proven ability to work well with all levels of management
• Strong analytical and problem‐solving skills