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JOB SUMMARY: This position is responsible for overseeing and managing the team’s day-to-day operations, ensuring efficiency, productivity, and alignment with the business goals for the New Mexico Pro Hockey Club, an expansion team in the ECHL located in Rio Rancho New Mexico. The goal of this individual will be to develop and implement operational plans and strategies to assist the New Mexico Pro Hockey Club achieve its objectives. The position reports directly to the General Manager.
Duties and Responsibilities:
Work directly with GM, Rio Rancho Events Center and owner of the secondary practice facility on scheduling/coordinating practice times for the team during the season.
Work directly with owner of secondary practice facility on team events conducted at the arena (including but not limited to: youth clinics, youth league games, adult league games, sponsor skate, etc).
Work with GM, New Mexico Pro Hockey Club, on scheduling team travel during the season (including flights, ground transportation, and hotel)
Assist with coordinating the set-up/tear down on all gameday/non-game day events with the Rio Rancho Events Center staff. Coordination includes but not limited to: sponsor hospitality event spaces (including suites), rink side seating areas, and concourse tables.
Plan, schedule and coordinate any maintenance or construction projects that are the team’s responsibility at both the Rio Rancho Event Center and secondary practice facility.
Work with Director, Marketing on ordering, receiving and displaying merchandise for the team store.
Hire, train, and lead all seasonal staff employees used for gameday operations.
Work closely with the sponsorship sales team to help manage and implement each corporate partnership, and to ensure that current partners receive superior service and complete fulfillment and execution of all contractual elements.
Represent the club with the utmost professionalism and integrity at all times.
All other duties as assigned.
Qualifications:
The ideal candidate must have a proven track record of success in managing operations in a sports organization or a similar industry. The candidate must have a good work ethic, with a minimum of five (5) years in operations management. He/She must be able to effectively communicate with all levels of management and employees and have the ability to motivate, coach and develop the operations team.
Other Skills Include:
Bachelor’s degree in related field (sports administration, operations, event management, recreation/facility management). Or equivalent and related work experience.
Minimum five (5) years of experience in facility or special events environment; sports or entertainment experience preferred.
Strong verbal and written communication skills.
Must be able to demonstrate (by way of example and/or experience) an elevated level of organization, resourcefulness, and attention to detail.
Motivated self-starter who possesses the ability to work both independently and as an integral member of the team.
Ability to manage multiple projects and meet deadlines.
Creative, energetic individual, who can develop and maintain good relationships with clients, sponsors, staff members, and key city officials.
Able to work non-traditional hours, in non-traditional settings.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required for the job.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
