In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Life is Better at the Ballpark!
We're glad you're interested in working for the Salt Lake Bees!
Why work for The Bees?
- It's fun! We love baseball; the sports industry is our passion.
- It's rewarding! Our fans love the sports experience, which makes our jobs even more enjoyable.
- It's exciting! We support a new sports and entertainment district, with The Ballpark at America First Square as its anchor.
- Great perks! Free and discounted perks for the Salt Lake Bees and Megaplex Theatres.
What will I Do?
The Fan Experience Coordinator will help the ticketing & membership experience team on game days by leading out on operational set up for in-game experiences. The role will help manage the staff working at fan experience spaces (i.e. the kid’s train, Bumble’s House and the putting green).
The Fan Experience Coordinator will:
- Manage and assist the staff assigned to each fan experience space
- Manage the set up of ticketing & premium spaces and in-game efforts
- Assist in servicing season ticket membership & premium members
- Assist in fulfillment of corporate groups and non-gameday events
- Assist in fulfillment of premium spaces during Bees home games and non-gameday events
- Help with setup, load in and out of the square, plaza events for The Ballpark at America First Square
- Provide outstanding customer service
- Perform gameday responsibilities such as ticketing support, seat visits, FEP fulfillment, etc.
- Assist in the planning and execution of non-gameday member events
- Assist in renewing season ticket memberships
- Participate in on-going training
- Manage and grow industry standard sales & service skills
- Other duties as assigned
What are the requirements of the Job?
We want to give our guests the best sporting experience possible. To do this, our jobs demand reliability, positivity, and hard work. We believe you have what it takes to make a great impact!
- Associate’s degree from an accredited college or university is preferred but not required
- 1 or more year of sales or operational experience preferred but not required
- Ability to work all home games and work irregular hours (evenings, weekends, holidays)
- Must be able to communicate in English
- Ability to handle guest service issues
- Ability to calm dissatisfied guests through empathetic dialogue
- Work under fast paced, high stress situations
- Must be available to work weekends, holidays, and weeknights
What is the wage?
This position starts at $18.00/hour.
Is this part-time or full-time?
This is a seasonal (Spring-November) Part-time position.
