JOB SUMMARY:

The Post Event Custodial Manager is responsible for leading and motivating a large custodial crew at the Delta Center Arena. This person understands the overall strategic goals and interests of the facilities, and manages the day-to-day operations to meet those goals. The Custodial Manager is responsible for a show ready appearance and high standard of cleanliness.

DUTIES & RESPONSIBILITIES:

• Lead, manage, and motivate a large team of custodial staff
• Strive to maintain and preserve the cleanest arena 
• Accomplish tasks with a high degree of efficiency and strong attention to detail
• Adapt the timing and tasks of the daily workload to meet changing needs
• Respond to the needs and demands of the crew and facilities as challenges arise
• Possess a vision of what needs to be done in a given day or season
• Train new employees how to complete tasks
• Create employee schedules and monitor attendance
• Assist in control of sanitation throughout the building
• Ensure that high quality control standards are met for events and day-to-day operations
• Ensure a safe working environment for employees
• Be a good teammate, contribute positively to a winning culture, and be respectful
• Reports needs for major repairs to the department director
• Maintain inventory of custodial supplies and equipment
• Demonstrate world-class customer service, and if you don’t directly interact with the customer, support those that do
• Protect the legal, financial, and moral well-being of the company
• Manage a diverse, cultural, and ethnic background staff
• Assist with ensuring that specified contract services are performed, inspecting the work, and advising the immediate director when deficiencies are noted
• Embrace a culture of diversity and inclusion where guests and team members feel welcomed, valued, and heard
• Enrich lives by creating winning experiences and timeless memories
• Operate with an emphasis on safety for employees, teams, and guests
• Exemplify the mission and values: transparent, all in, community obsessed, one team, and scrappy
• Other duties as assigned

COMPETENCIES:

• Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
• Collaborates: Building partnerships and working  collaboratively with others to meet shared objectives
• Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
• Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
• Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies

QUALIFICATIONS:

• Proven experience leading and motivating large teams
• Minimum 4 years of custodial experience preferred
• Strong attention to detail and accuracy
• High school education or equivalent experience
• Basic math skills (addition, subtraction, multiplication, division)
• Must be able to work a flexible schedule (nights and weekends)
• Able to work with several different contractors
• Valid driver’s license

PHYSICAL DEMANDS:

• This person must be able to communicate and express themselves both written and verbally
• This person must be able to observe, inspect, estimate, and assess
• This person must be able to sit, stand, bend, walk, and climb stairs for long periods of time
• This person must be able to lift 20 lbs

Delta Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request an accommodation. 

Note: The need may arise to revise, supplement, or rescind portions of this job description, and Delta Center reserves the right to do so at any time. Employees shall be required to meet the qualifications and perform the duties of any revised job description.