SAA Party Hosts & Floor Attendants
Flagship - Springfield, VA
Part-Time
About us:
The St. James is a premier sports, wellness, and entertainment brand, empowering people of all ages to reach their peak potential. Our 450,000-square-foot flagship complex in Springfield, VA, offers a unique combination of world-class sports venues, elite training spaces, recovery amenities, and athletic and wellness programs. We also operate Performance Club locations in Springfield, VA, and Bethesda, MD, providing signature group classes, customized performance training, recovery, and high-performance programming in convenient club settings. From comprehensive training to family-friendly fun, lifestyle events, and sporting experiences, The St. James is your destination to discover your best self.
Our People & Culture:
At The St. James, we are in the business of human development. Our success in delivering exceptional guest experiences—experiences that engage, inspire, and delight—depends on our ability to recruit, retain, and cultivate team members who embody the true spirit of hospitality. We seek individuals who are committed to personal and organizational excellence, who are proactive and action-oriented, and who thrive in a collaborative team environment. If you have a passion for service and a dedication to continuous growth, we want you to be part of our team.
Party Hosts/Floor Attendants
The St. James is seeking Party Hosts/Floor Attendants for its Super Awesome and Amazing center at The St. James’ flagship location in Springfield, Virginia.
The St. James is the premier sports, wellness and active entertainment destination brand in the country, with a mission to maximize human potential by designing, developing and operating sports, wellness and entertainment destinations that engage, inspire and empower people to pursue their passions and be their best at play, at work and in life. Our flagship development in Springfield, Virginia features a 20,000 sq. ft. active entertainment center that includes a Ninja warrior course, trampolines, e-gaming centers, virtual reality, and birthday party rooms.
As Floor Attendants you will be responsible for maintaining the highest level of customer service while ensuring our guests have the most entertaining experience possible. Additionally, you will serve as an area monitor by working directly with guests to provide courteous, friendly, and professional assistance / education while enforcing safety regulations. You are the primary person responsible for the safety of everyone at our Active Entertainment Center. This position will report directly to the Manager of the Super Awesome and Amazing at The St. James.
WHAT WE’RE LOOKING FOR:
- You LOVE having fun!
- You take safety seriously
- You take gratification in making guests happy
- You take pride in being a part of a team
- You seek opportunities to grow with a team
- You perform at your best, cause that’s the only way you know how, and you can make it look easy
Key Responsibilities:
- Perform all duties in accordance with Company policies, practices and procedures
- Provide extraordinary customer service consistent with The St. James’s brand standards
- Greet our guest ENTHUSIASTICALLY
- Explain the Active Entertainment Center floor and patron policies
- Handle and enforce waiver policies
- Perform all other related duties as assigned
- Support the safety of all members, guests and employees.
Qualifications:
- Must be 16 years of age or older
- Ability to provide excellent guest service in person and over the phone
- Availability nights, weekends, and holidays
- Must be able to interact and communicate clearly and effectively
- Ability to work in a fast-paced environment
- Ability to speak in front of groups
- Ability to project voice and be heard in a loud environment
- Ability to inform guests of rules
- Ability to handle money
- Ability to handle and resolve recurring problems
- Demonstrated multi-tasker with a commitment to superior guest service.
- Ability to work a very flexible schedule that will include late nights, early mornings, weekends and holidays.
- Ability to work with minimal supervision required
- Knowledgeable of safety training, procedures and best practices used throughout the sports and wellness industry.
Get to know us better:
Instagram:
@thestjames
@thestj_sports
@thestjamesperfomanceclub
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operation of the department.
The St. James is an equal opportunity employer committed to diversity and inclusion. We welcome qualified applicants from a variety of backgrounds inclusive of their race, color, religion, sexual orientation, gender, gender identity, expression or orientation, genetic information, national origin, age, disability, or status as a disabled or Vietnam-era veteran.
#twparttime
